1. Claim application. Insurance claims can be divided into the following two situations:
1. Belonging to losses of export goods, the other party (the importer) to the insurance policies set forth in the claims agent for foreign claims. China People's Insurance Company in the world's major ports and cities, are equipped with commission agents and settlement agents of foreign testing by the two institutions, the former is responsible for inspecting cargo losses. The consignee to obtain inspection reports, attached with other documents, on their own claim to a single company, which may be authorized by a certain amount, the deal directly with Pei An on the spot payment of compensation.
The importer's foreign claims to the claims agent, you should also provide the following documents:
(1) The original insurance policy or certificate;
(2) the contract of carriage;
(3) invoices;
(4) packing list;
(5) to the carrier and other third parties for compensation from the responsible party's message or other documents, and to prove the insured person has fulfilled the recovery procedures should be done and other documents;
(6) from abroad, an insurance agent or by a foreign third party inspection reports issued by a notary public;
(7) The Marine report. Maritime caused by the loss of goods, generally paid by the insurance company, the ship is not liable;
(8) cargo damage cargo poor proof;
(9) claims list; and so on.
2. Belonging to suffer losses of imported goods, China's import of the direction of a claim for insurance. When imported goods arrive I port, airport or on the Mainland and found a shortage there is defective, it shall immediately notify the local insurance company, in conjunction with the local State Administration for Commodity Inspection joint. If it is established that the loss of part of insurance coverage, issued by the local insurance company, "a short remnant of imported goods inspection reports." At the same time, all involving foreign shippers, carriers, port authorities, railways or other third parties responsible for accidents caused by cargo damage, as long as completed by the consignee to the above procedures for the recovery of the responsible party, the insurance company indemnity verdict. But the relevant part of the foreign shipper of quality, specification responsibility, under the terms of the insurance companies, the insurance company liable, but by the commodity inspection authorities issued by the consignee, please state notary test book, and then by the receiving unit through foreign trade the company claims to a shipper.
The consignee of imported goods to the insurance claim, they must submit the following documents:

(1) import invoices;

(2) The bill of lading or the import and export of goods, arrival notice, the consignment note;

(3) at the final destination of discharge records and pounds yards alone.

If the losses relate to the responsibility of the shipper, to provide order contract. If the consignor guarantees and ship annotations should also be made available. If the losses related to ship the responsibility to provide the port of discharge tally visa. If ship endorsement, also made available. Bills relating to the responsibility of the consignor or ship, needed by the State Commodity Inspection departments identify card. If the losses related to port handling and inland, river or rail-party liability shall be issued by the responsible party to provide the cargo records (business records) and the Joint Inspection reports.

The consignee to insurance companies handle claims, according to the following channels: the loss of seaborne imports of goods to the port of discharge insurance claims; the loss of imported goods by air to the international destination of the consignment note insurance claims; postal imports the loss of the goods to the international Baoguo Dan the destination indicated on insurance claims; land loss of imported goods to the international rail transport destination indicated on a single insurance claim.

2. Validation responsibilities, to be paid. The insured person complied with the above-mentioned claims procedures and provision of complete documents, you can wait for insurance approval responsibility to pay reparations. In China, the insurance indemnity in two ways: First, a direct payment to the receiving unit; second is to focus on payment to the relevant foreign trade companies, and then by the foreign trade companies, with the order unit of settlement of accounts.